What does this mean to you?
- Advanced information management tools:
Our clients receive state-of-the-art tools and technology they need for both enterprise legal management and eDiscovery managed services. The advanced information delivered through these tools offers legal teams the smart data that helps them better manage their department workflows and legal operations.
This takes the idea of “regular” support that other vendors may provide and “elevates” it or makes it better. Our clients are supported by the same experts that were with them during the implementation and design of the system. Each client has a support leader who knows the client’s business, their hosted instance, and is aware of all current projects related to their account. They answer the phone and respond quickly.
- Anytime, anywhere control over cases and costs:
Clients have collaborative access to their secure data from any web-enabled device allowing them full control to manage and report on any aspect of their matters, regardless of location or time zone. Answers are always at their fingertips.
- Help inform decision making:
Data is helpful only if it’s accurate, timely, and insightful. We apply advanced analytics throughout the technology we offer to transform data overload into “smarter data” that’s used to make more confident decisions at a moment’s notice.
- Drive successful outcomes:
This is where the value is delivered. Smarter data, delivered in a way that makes sense and creates an underlying confidence in legal teams, helps bring order to the “data chaos” that is present in the era of data-driven everything. Each client may define a successful outcome differently, but it’s our job to know them well enough to assist in accomplishing their goals through our superior tools, support, and expertise.